CONTACT US | TECHNICAL SUPPORT
Pacific Energy Fireplace Products

IMPORTANT

Step 1) Look through our frequently asked questions (FAQ) page. Many questions and procedures for resolving problems will be answered there.

Step 2) For pricing and product availability, please refer to our DEALER SEARCH to find a Pacific Energy Dealer near you.

Step 3) If you have already contacted your Dealer and still would like to talk to us please use the form below. You can call us at 250.748.1184 (M-F 8-4pm Pacific Time). Please have your model name and serial number ready.

SUBMIT A QUESTION TO CUSTOMER CARE

» fields marked with an asterisk * are mandatory

Your company name:
First name:		*
Last Name:		*
Email:		*
City:		*
State/Province:		*
Postal/Zip Code:		*
Country:		*
Phone #:		*
Model and Serial Number:		*
Dealer Name & Phone #:		*
Your question/inquiry:		*
Security Vertification Code:
		Enter the case-sensitive numbers and letters that you see above into the field provided.
All information provided is for the exclusive use of Pacific Energy Fireplace Products Ltd., and is collected to serve your questions in the most timely and specific manner. Under no circumstances will your details be released to a third party.